A step by step approach
“Challenging conversations” are hard work and we often put them off or don’t do them as well as we’d like. Effective leaders have challenging conversations sooner rather than later and know how to prepare for them to increase the prospect of constructive, rather than destructive, outcomes.
This one day interactive and experiential workshop will enable you to:
- Understand how you approach conflict
- Confront tough issues
- Share difficult information
- Speak so people understand you
- Listen more attentively
- Turn challenging conversations into learning conversations
The program will use the highly acclaimed Conflict Dynamics Profile to provide you with a better understanding of your behaviour under pressure and you will walk away fully prepared to hold a challenging conversation of your choice.